LONDON–(BUSINESS WIRE)–Farfetch Limited (NYSE: FTCH), the leading international era platform for the luxury style industry, and Harrods, the sector’s most well-known branch store, nowadays, announced a strategic partnership to see the two groups work collectively to offer Harrods global e-commerce platform. Harrods will leverage the total electricity of Farfetch’s agency’s white-label presenting, Farfetch Black & White Solutions, to create a cutting-edge international online vacation spot for the enduring branch store’s client base.
Farfetch Black & White builds main multi-channel ecommerce platforms that allow retailers and types to seamlessly interact with their clients, even permitting them to be conscious of the innovative aspects of their companies. The partnership will see Harrods use and advantage from all the middle components of Farfetch Black & White, including e-trade control, operations support, international logistics aid, and technical support. Harrods will retain to operate and manipulate buying and selling at the website, including advertising, brand dating, product approach, innovative editorial content, and client services.
José Neves, Founder, CEO, and Co-Chairman of Farfetch, stated: “Harrods is famous for its exemplary technique to customer support and ‘art of the viable’ philosophy. Achieving the best customer support in a digital international can be difficult, so Harrods has selected to accomplish this with Farfetch Black & White Solutions. Our revel in constructing platform technology for luxurious manufacturers manner that Harrods’ online provide will be as thrilling as the in-save revel in.”
Harrods Managing Director Michael Ward said: “Harrods has been offering customers the very best stages of service for over a hundred and seventy years and has invested relentlessly in handing over this service degree across every contact point of the enterprise. Partnering with Farfetch Black & White Solutions permits Harrods to work with the market chief in the e-trade era to deliver a continuing provider online, so one can maintain to experience immediately and unmistakably Harrods. Our shared objective with Farfetch Black & White Solutions is to ensure that Harrods virtual clients get the same exemplary carrier as those who visit us in-keep.”
Kelly Kowal, Managing Director, Farfetch Black & White Solutions, stated: “Harrods has a global customer base, excellent product imparting, and incredible services inclusive of its loyalty program. We will leverage our revels in handling technical and logistical complexity for luxurious brand partners to deliver the whole thing required to acquire the fine virtual luxurious revel for Harrods’ clients.”
About Farfetch
Farfetch Limited is the main worldwide technology platform for the posh-style industry. Founded in 2007 through José Neves for the love of favor and released in 2008, Farfetch started as an e-commerce market for luxury boutiques worldwide. Today, the Farfetch market connects clients in a hundred ninety nations with objects from more than forty-eight nations and over 1,000 of the sector’s exceptional boutiques and types, handing over an honestly precise purchasing experience and getting entry to the most sizable selection of luxury on a single platform. Through its enterprise gadgets, which additionally encompass Store of The Future, Farfetch Black & White Solutions, Browns, and Stadium Goods, Farfetch keeps investing money into innovation and increasing key technology, commercial enterprise answers, and offerings for the luxury fashion industry.
